DSL package notes

1. Bandwidth level is based on actual line speed available and ordered from Qwest. Fill out the Pre-qual form to find out your line's potential.
2. IP address allocation subject to justification guidelines established by ARIN. Receive only what you need to use.
3. Requests for E-mail aliases, DNS entries, and webhosting configurations are to be made via e-mail to support (at) zhonka.net - replace with "@" - No Junk Mail please or by using the Support form.
4. Enhanced support features pro-active circuit monitoring and 24X7 support call backs - (timeframe will vary during late-night service hours).

   Newest Qwest promotions
   October 9, 2005 - January 28, 2006 
   * Free activation  for new DSL  ($99.00 savings)
   * Speed Change charge waived (regularly $9.99)
   *Monthly charge reduction for new Choice DSL Deluxe ($26.99)
   * Free modem rental for 12 months for DSL Deluxe (1.5Mb)
   

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Dial-up packages

Dial-up service packages	Copper	Bronze	Silver
ISP Modem speed	56.6Kbps - v.90	56.6Kbps - v.90	56.6Kbps - v.90
Hours per month	32	200	200
Dial-up areas (Note 1) (see POP search)	47 states	47 states	47 states
E-mail addresses	1 + 2 aliases	2 + aliases	5 + aliases
E-mail list	0	0	1
Webhosting	10MB user web directory	30MB user web directory	50MB domain web hosting
Set-up fee	$10	$10	$10
Monthly charge	$10	$15	$24
Over hour fee	$1/hr.	$0.75/hr.	$0.75/hr.

Dial-up package notes

1. Calling areas marked with * in the POP search tool are premium and carry an extra fee
   
   

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   Web hosting Packages

Web hosting service packages	Hobby	Business	Developer
Storage space	30MB	50MB	100MB
Public FTP upload	No	Yes	Yes
DNS entries	1	3	5
E-mail address	5 + aliases	15 + aliases	25 + aliases
E-mail list	1	2	3
PHP, Cgi-bin	Yes	Yes	Yes
MySQL, Front Page extensions	No	Yes	Yes
MS SQL	No	No	Yes
SSL- Must provide own security certificate	No	No	Yes
Set-up fee	$10	$10	$20
Monthly charge	$15	$30	$50
Al a Carte
Additional E-mailing lists	$60/yr.	$60/yr.	$60/yr.
Additional DNS entries	$12/yr.	$12/yr.	$12/yr.
Additional server space	$5/20MB/mo.	$5/20MB/mo.	$5/20MB/mo.

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Co-location Packages

Co-location packages	Olympia 4hour	Olympia 24X7	Seattle 4 hour
Includes
BandwidthNote 1	1Mb/ 256K average	1Mb/ 256K average	1Mb/ 256K average
IP addressesNote 2	/29	/29	/29
DNS entries	5	5	5
Facility accessNote 3	M-F 9-5 by appt. - 4 hr. on S-S	24X7 key access	M-F 9-5 by appt. - 4 hr. on S-S
Charges
Monthly fee per server	$100	$150	$200
One-time server set-up fee	$200	$200	$300
Monthly fee per rack	$400	$500	$1000 (subject to availability)
One-time rack set-up fee	$300	$300	$500
Additonal bandwidth Note 4 (incremental per 256Kbps average or 1Mbps peak usage increase)	$50	$50	$50
Misc. extras
Reboot feeNote 5	$50	$50	$75
After-hours/emergency access feeNote 6	$100	$100	$150
Add. IP addressesNote 2	$12/yr.	$12/yr.	$12/yr.
Add. DNS entriesNote 7	$12/yr.	$12/yr.	$12/yr.

Notes

1. Bandwidth measured on any 30 day period utilizing 2 hour statistical averages with sampling every 5 minutes with the bottom 95% of samples being used to generate rate.
2. IP address allocation subject to justification guidelines established by ARIN. In short, you can only receive only what you are able to use.
3. The Zhonka data center is not designed as a facility for repairing and configuring your equipment. Co-location customers are kindly asked to please limit data center visits to equipment installations and replacement.
4. Incremental, rachetable charge triggered by either/or 1) average usage increased by 256Kbps calculated on 95 percentile statistical average; 2) peak usage increased per 1Mb. Usage measured by MRTG graphing. Upon bandwidth increase, charges will remain at increased level unless otherwise petitioned.
5. Fee applies after-hours and usually available within 1-4 hours. Reboot service fee is only for restarting a labeled computer and does not include logon, troubleshooting, or any other diagnostic or repair work which is billable at $120/hr.
6. Customers will be provided an after-hours technician pager for after hours emergencies. Access is usually available within 2 hours. Fee will be charged to 24X7 customers who trigger the alarm due to operator error.
7. Does not include domain name registration fees.